Warranty Policy | Pinaco JPBattery

Comprehensive JP Battery Warranty Policy

Detailed JP Battery Warranty Policy

The JP Battery warranty policy represents our strongest commitment to product quality

assurance. All coverage is governed by clearly defined terms designed to protect our customers against manufacturing defects.

a/ Standard Coverage

For all genuine JP Battery products, we guarantee a free replacement same model,

type, and brand for any battery that is found to be defective due to manufacturing defects in materials or workmanship.

Note: The replacement battery's warranty period equals the remaining warranty time of the original battery.

To maintain warranty validity, all operational requirements below must be observed:

Maintenance & Usage

Category

Requirements to Maintain Warranty Validity

Vehicle Electrical System

Ensure the alternator and voltage regulator function properly.

Installation Standards

Keep battery, cables, and terminals clean and tightly secured at all times. Upgrade to a higher-capacity battery when aftermarket accessories are installed.

b/ Exclusions Under the JP Battery Warranty Policy

JP Battery reserves the right to void warranty coverage if failures result from the

following objective conditions:

Grounds for Warranty Voidance	Actual Condition of Battery / Vehicle
Inability to Inspect	The vehicle is not present or cannot be inspected by an authorized JP Battery dealer.
Physical Damage	Battery case, cover, or terminals are broken, cracked, or corroded due to mishandling or negligence after installation.
Vehicle System Faults	Battery fails, electrolyte loss, or discharges due to overcharging or undercharging caused by a faulty electrical system.
Improper Chemicals / Misuse	Evidence of unauthorized additives or Unapproved battery fluids or chemicals. Battery installed at lower capacity than required, or installed on another vehicle.
Tampered Seals	Official codes, date markings, or top-label stickers have been altered, removed, or defaced.
Change of Ownership	The vehicle has been transferred from the original battery purchaser.

c/ Warranty Claim Procedure

Should your vehicle encounter starting failures or battery-related issues, follow these steps to to make a JP Battery warranty claim :
Contact JP Battery customer service immediately upon issue detection.
Our technicians will conduct a full diagnostic of the vehicle's electrical system.
If a manufacturing defect is verified, a replacement battery will be issued at no charge.